5 Replies Latest reply on Jan 14, 2014 6:04 AM by 30711

    Email link performance vs. Clicked link in email

      I ran the email link performance report.  It tells me that 5 people clicked the "mailto" link in my email.   To determine who actually clicked that link, I also set up a smartlist using the "clicked link in email" filter.    I entered the proper email, and added a constraint for the mailto link .  The smartlist tells me that no one clicked that link.

      Why does the report say 5 and the smartlist say 0?