2 Replies Latest reply on Jul 29, 2014 11:33 AM by Josh Hill

    Segmentation greyed out

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      I'm composing an invitation e-mail as part of a larger campaign, and I'm interested in doing A/B testing depending on demographics. 

      Under Segment By, I attempt to move the Subject to the Dynamic header, then I get the popup that says Segment By. I try to choose an option (such as location) and all the options are greyed out.

      Each person in our database has a first name, last name, e-mail, and so on. I should be able to segment by any of these. Any idea why it's not working?