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Account Field Not Trickling Down to Contacts

Question asked by Jenn DiMaria Champion on Jan 8, 2014
Latest reply on Jan 8, 2014 by Jenn DiMaria
Hello!  We have a field on our accounts called "Incumbent" that lets us filter by what software a company is currently using.  This field is not always trickling down to its associated contacts, so when I try to filter our lists, there's no way to suppress people who are using a particular type of software.  Has anyone had any experience with this?