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How Would You Build This Report?

Question asked by 19542 on Jan 29, 2014
Latest reply on Jan 31, 2014 by 17677
Hey gang,

I'm trying to build a report for our customer success team and it's a head scratcher. They basically want a report that shows how much our customer base interacts with our emails. They want a report that breaks down email clicks and opens by company. They want this report to be one of several indicators that indicates an at-risk customer.

The email report I've built only pulls from our customers and the email campaigns I care about, but doesn't give me company or individual level detail. Any ideas here?