2 Replies Latest reply on May 27, 2013 7:22 AM by 26770

    Using Links in Tokens for Updating Status

    Mark Farnell
      I have a token I use for emails called {{xxx-from}} to customise the from signature.  It includes name, titel etc and we sometimes use thos for emails that should be sent from a single person, rather than dynamically from each lead owner.  The email address is visibly "X" but is set to send to "Y".

      I want to include a click on this link as an update to status Email>Clicked, but it doesn't appear in the list available.

      I am doing something wrong, or as I suspect, does it just not work this way.

      Presumably if I use the actual system generated token for Lead Owner email address, that would work?  Or if I set up a specific email address token?