3 Replies Latest reply on Mar 27, 2014 2:14 PM by 9447aefd5e40e2fc88f853dffc199a877bd57848

    Fields not updating through Forms 2.0

      We just did our first program using Forms 2.0, however, some leads' information is not updating.  Anybody having similar issues?

      We use two hidden fields - Lead Source and Lead Source Current.  Lead Source is used as the first point of origin, and is locked down after that.  Lead Source Current is constantly overridden with the latest activity.

      In the program using Forms 2.0, the Lead Source Current field is not updating for a few existing leads.  We tested it here internally, and the Lead Source Current field updated for a few people but did not update for others.

      Would anybody know why this field is selectively updating?  I have an open ticket with Support, but wanted to check to see if anybody had any thoughts on this.