2 Replies Latest reply on Feb 19, 2014 1:14 PM by 51412

    First and last name fields populating as blank

      We have a blog sign up form which just has an email field. When a lead signs up to receive blog updates, the First and Last Name fields in Marketo are being populated with blank. 

      This poses an issue in the lead record because the the name is now Blank Blank in both SFDC/Marketo. And the token greeting in email will now say - Hi blank.

      Shouldn't the field just be left empty or null if there is no data? When an exisiting lead signs up, the email address is matched and the correct first/last name populates the fields. How can I leave empty for a new lead?