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Network Error dns_unresolved_hostname

Question asked by 47406 on Feb 11, 2014
Latest reply on Sep 29, 2015 by Grant Booth
Hi

Receivers of our emails are complaining that when they click to a landing page they see this error message:

                    Network Error (dns_unresolved_hostname)
                    Your requested host "info.exclusive-networks.co.uk" could not be resolved by DNS.

This error is also happening on our email.exclusive-networks.co.uk domain as well.

This error started on Monday. I have checked the DNS records and they are still pointing correctly.  We can view the landing pages etc but users outside our domain can't. Can you shed some light as to why this is happening?
Thanks

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