AnsweredAssumed Answered

Cookie created but lead not found

Question asked by 2526cc7c04167c99c89fd3136102c4f462bee75f on Mar 4, 2014
Latest reply on May 8, 2014 by Fab Capodicasa
We are appending source tracking values to anonymous values using the SOAP API. About every 75 records or so we are getting a cookie value that isn't found when we try to load it from Marketo.

     We have verified that the format looks correct and that the cookie value starts with the Munchkin ID that is on the site.

     Does anyone know of a process or case that could cause the cookie to be created an populated with a value but have it not be created in Marketo itself?