3 Replies Latest reply on Apr 7, 2014 8:35 AM by 32399

    Munchkin Tracking Opt out

      Hi,

      So I added the muncking codes to a sandbox site of our company website.  While in marketo I selected to support the tacking opt out feature since we are an international company.  I am not seeing any opt out option.  I deleted all my cookies, had other colleagues look at the site for the first time and still nothing?

      Thanks in advance for your help with this matter.

      Best,
      Jenn G.
        • Re: Munchkin Tracking Opt out
          Hi Jenn, 

          the opt-out option is actually inside the visitors browsing settings, so you don't see any actual opt-out button on your site. By supporting the browser do-not-track setting in Marketo, you respect the visitors request to not track his / her behaviour on your site. 

          However, a cookie will still be installed, and an anonymous lead will be made, but the behaviour won't be saved. 

          Hope this helped!

          Cheers,

          • Re: Munchkin Tracking Opt out
            Thank you for your prompt response Ruud.  :)

            By selecting the 'Do not track' option in the Admin area does this mean that all vistors behavior will not be tracted?

            Best,
            Jenn
            • Re: Munchkin Tracking Opt out
              Hi Jenn, 

              at your service ;).

              No, it means that it won't track behaviour from visitors that have chosen this option in their web browser. Firefox, for instance, allows you to let the browser tell websites that you don't want to be tracked, but it's up to the site to honour this request. By selecting 'Do not track' you will honour this request, and you will track all behaviour, except for individuals that have chosen this option in their browser. 

              Cheers,