1 Reply Latest reply on Mar 6, 2014 4:37 AM by 600627fc64a6d68ee5543f5908014825c5b88e31

    Lead owner mobile phone mapping

    Richard Wasylynchuk
      Is this something we can implement with a custom field mapping or is this generally not available?
        • Re: Lead owner mobile phone mapping
          I assume that you are an SFDC user?
          I'm afraid that the mobile phone field on the user object (lead owner) is not currently part of defualt the mapping. If you can find a way in SFDC to populate a custom field with the lead owner's mobile phone number them Marketo will pick that up no problem.

          I remember I tried to do this in SFDC before and ran into roadblock, but I see that they have since made owner (user) fields available for use in formulas, so this should make it much easier.

          You would just create a formula field on the lead with this formula:

          But there a some gotchas with formula fields that you need to be aware of.