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500 error from getMultipleLeads -- how to identify the cause?

Question asked by 48102 on Mar 25, 2014
Latest reply on May 7, 2014 by 48102
Trying to get 100,000 records from a static list.  Using getMultipleLeads call with a StaticListSelector, page size 200.  Repeatedly got a 500 error with the text below.  Is there a way to look up what caused the error? Any know system issues this morning (morning of March 25 2014)
     This is code that used to work fine, this morning was the first time we experienced problems.
  <div class="message">
    <h1>Ouch! 500 Error</h1>
      Something went wrong.<br />
    <br/>We monitor this sort of thing,<br/> but if you are an authorized support contact <br/>you should <a href="">create a support ticket</a>.<br/>
    <br/>We will figure it out together.<br/>