This content has been marked as final. Show 3 replies
When you preview your email do you see the unsubscribe option?
If so it may men that it has been coded into your email/email template.
This is probably because it is on the global Admin >Email.
As Cathal says, you would need to disable the Admin global unsub and modify your templates so that you have an "Operational" template.
I believe only MSI allows you to disable Operational or "Sales" emails from the unsub defaults.
Thanks, not sure what happened but it's working now.