This content has been marked as final. Show 3 replies
I'm assuming you have a filter like this for a Smart List of who to exclude:
Email address contains "@xyz.com"
I would add another filter that says:
email address does not contain "email@example.com, firstname.lastname@example.org"
If you have your filters set to "ALL" it should pick up anyone's email address with the domain @xyz.com who is not Joe or Bob.
How are you using that global exclusion list? Is it a filter on some of your campaigns, or just controlling the campaign that adds people to Nurture?
You should be able to directly add them using a flow action Add to Engagement which would bypass any Entry campaigns you have running.