5 Replies Latest reply on Sep 28, 2015 2:08 PM by fb40168ab91e306e491fd4b4dcdec02e3faa9c1a

    Trigger ''Clicks link in email" - registered, not working

      Hi There,

      I have a trigger set up for two things in an event (Roadshow) program; 'Clicks link in email' or 'Fills out form'. Change status is to registered.

      The trigger is working for Fills out form but not clicks link.

      This is a retrospective thing for the clicks link.

      When I run a smart list on 'Clicks link' I get 4 leads.

      I then changed the trigger to work on people in that list.... It still doesn't change those leads to registered.

      Can someone please help? I have set this up in a number of different ways and I cannot seem to add the 'Clicks link' group to the overall event program. It's driving me crazy!

      Thanks,

      Sarah