5 Replies Latest reply on Oct 24, 2014 1:02 PM by caa8f0bba4de5ebb37e5fe100e07e217370a392c

    Why am I receiving two email alerts when a task is created?

      When you create a task, you have the option to 'notify' the owner of that task. When we set that value to true, the owner receives two Alert Emails - one that provides null information and one that provides accurate information.

      Why is this happening? Normally, one task gets created in SFDC and one email alert gets sent to the account owner.
      Now, one task is being created and two email alerts are being sent off. We do not want to receive the email that provides null information. This started happening at the beginning of the week, but I haven't made any changes.

      Is anyone else having this problem?