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Can I track opens of alerts and apply that to an associated lead?

Question asked by 61618 on Feb 9, 2015
Latest reply on Feb 9, 2015 by 61618
Here's my specific use case: I want to send alerts out to my channel partners whenever my sales team members assign a lead to them. I also want to know that the channel partner has opened the email and read it.

I've made a checkbox in SFDC for leads called "Partner Opened Email"; I can send an email to the partner, but I want to check that box when the partner opens the email.

(How) Can I do this? I expected to be able to, but upon trying to implement it, it's not working out the way I expected.