2 Replies Latest reply on Aug 12, 2014 10:27 AM by 44963

    Do transition rules between streams remove someone from program flow?

      We are building an engagement program with different streams based on lead score. Each stream contains a program with 10 emails. In the Send Flow Action of each program there are wait steps between each email. 

      I currently have the transition rules set up to add someone to a new stream if their lead score is within a new threshhold. Since I have a program running to send 10 emails to someone in a stream, when they transtion, do I need to "Remove From Flow" in the Send Flow Action of each program? I heard that the Programs within streams run independently from the Engagement Program and want to ensure that someone will not receive new content from the new Stream's program while still receiving content from their old steram's program.

      Thanks!