3 Replies Latest reply on Feb 11, 2015 9:16 AM by Vivian Rong

    Forward to a friend

    Vivian Rong
      if "Forward to a Friend" link is used in the email and the email is being forwarded to another lead using the link, will the forwarded email still have the "Forward to a Friend" link? is there a way to remove that link on the emails being forwarded? 

      Thanks!
        • Re: Forward to a friend
          Josh Hill

          Not really. I think if you hard coded the fwd token, the forwarded email will still have that in there.
           

          Try it out!

          • Re: Forward to a friend
            Sanford Whiteman
            @Vivian like Josh said there is no way to remove the link.  In fact, there is no way to control anything once the user receives an email and forwards it on their own using their mail app.  When you think about it, if you could control how the e-mail looks once it's forwarded, that would be akin to a sender stopping you from copying, pasting, quoting, etc. -- and the security implications would be terrifying.

            (That said, some very restrictive "black box" mail apps, like the one on my old Blackberry, wouldn't let me change the body of a forwarded email even if I wanted to -- I could only prepend new introductory text.  This was supposedly to guarantee an audit trail and was a recipe for frustration. New devices and computers let you keep the whole, part, or none of an original email when forwarding.)
            • Re: Forward to a friend
              Vivian Rong
              Thank you both for the reply! I was hoping the forward link not being part of the email that gets forwarded.