2 Replies Latest reply on Feb 16, 2015 12:48 PM by Sanford Whiteman

    Bounce information

    Robert Whited
      Does Marketo push a contact's bounce information back into Salesforce?
        • Re: Bounce information
          Josh Hill
          Not typically.

          It does record bounce details under Email Bounced Reason. You could try to sync it back by setting up a map or flow step to do so.

          If a record becomes Unsubscribed=Email Opt Out in SFDC.

          Here's my summary of what marketo does
          • Re: Bounce information
            Sanford Whiteman
            @Robert if you sync over fields from Salesforce that indicate a contact's last sale date, you might set up a flow to add Tasks to have your Sales folks call the ones that are active but aren't reachable by email.  

            I admit we don't currently do this... but we should!
            1 of 1 people found this helpful