2 Replies Latest reply on Oct 27, 2014 1:34 PM by b4633f34ea2a516cbd97ce7c728ec80077ec5d5d

    Aborting Smart Campaign w/Email Send

      Hi there,

      This afternoon we had to pull the brake and stop a Smart Campaign, seconds after I'd hit "run now." I quickly clicked on the abort campaign button and it appears that the campaign stopped running. When I view the summary page for the campaign and look at "last run" it says "shutdown." And when I look at the results tab it says "no data found."

      All of this leads me to believe that the campaign truly did abort and did not send to anyone. However, I've heard in the past that this doesn't always work and there's a danger of accidentally re-sending to people you didn't intend to send to again.

      Is there any other way to know that your campaign did not run and really did abort? Any other place I should be checking?

      Thanks,
      Mariah