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Web Activity Not Logged

Question asked by 44442 on Oct 2, 2014
Latest reply on Oct 2, 2014 by 44442

I have a lead that filled out a web form, and that "form fill" is being captured in the activity log.  However, there is no log of them ever visiting one of our web pages.  How is that possible?

I know the munchkin code is installed and tracking becuase some web activity is being captured, just not all of  it.
It seems this has happened on several leads, where their first activity is a form fill, but I know that they had to be on our web site to fill that form out.

The particular page in question is:

Here's the log form for web activity for this particular lead: