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I haven't seen that before.
Since it is only happening to one person, it could be an error for that email somehow. Wondering if there was a hiccup on the Marketo side or the receiving server. Try asking Support.
Thanks, Josh. I have a call set up for this afternoon.
Hi Beth,2 of 2 people found this helpful
This usually means the whatever is in the reply-to field is not a valid email address. Most commonly this is when a token is used as the reply-to, and the record to which it is being sent does not have a value, or has an invalid value for it. Adding a default value for the token, or updating the record usually resolves this.