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Business Policies

Question asked by 56440 on Jul 22, 2014
Latest reply on Jul 23, 2014 by 56440

Assuming that you have a limit on how many emails contacts should receive in a given time period:


What are some of the policies and business rules that you use to determine which emails a contact should be receiving when they qualify for multiple engagement programs? 


Do you have any rules that prevent people from going into other engagement programs?