8 Replies Latest reply on Aug 8, 2014 6:28 AM by 7bd945c890da454f04c45e613130f586b2ee3fcf

    Change Score Flow vs. Change Data Value - Lead Score

      Is it the same data you are changing when in the flow step you may use 'Change Score' or use 'Change Data Value - Lead Score'? I am asking because within my lead scoring programs, I need to use the change data value because the Lead Score does not enable you to 'reset' someone to a 0 which is what I need to do. With Change Score, you can only change by + or -, you cant change to 100 or 0. 

      On the other hand I do need to change the score + or - for things like job title, industry, etc. So are these the same values being changed regardless of what flow step I choose?

      Thanks in advance for your help!

      *Sidenote: weird there is no Lead Scoring category!