1 Reply Latest reply on Feb 9, 2015 1:29 PM by 62122

    Will my campaign continue to send if new emails qualifies for my audience?

      I set up an Email program using a Smart List to create my audience. I scheduled this to go out this morning. Will this continue to send to new email addresses that qualify for the audience I created? I don't think this is how it should work, and hope it does not. I just wanted to confirm the number sent at the original deployment will be the total sent for the Email program.

      Thanks!
      Bethany
        • Re: Will my campaign continue to send if new emails qualifies for my audience?
          Hi Bethany, 

          When sending a batch email, it will only send once at the time you schedule it. It won't send any future casts unless you scheduled a recurring batch. 

          My understanding is it will evaluate the smart list criteria at the time you scheduled it to send. So if you set it up last night and 200 people qualified for your smart list and then you scheduled it to go out this morning, and in the interim another 10 people qualified for the smart list, I believe it will send to all 210 people who now qualify. 

          However if someone qualifies AFTER the send date, it won't send again.