2 Replies Latest reply on Feb 2, 2015 5:03 PM by 13099

    Import List with leads, lead owners, contacts and contact owner changes

      I have a list of individuals, some in SFDC, some not.  It has lead owners listed (we don't have lead owner rules in SFDC--we run in Marketo and even if we did, I'd want to override with this list).  Three questions:

      1) Is there a way to sync a list into Salesforce keeping the lead owners from the uploaded list?
      2) If I read help documents correctly, if an individual is already in SFDC as a contact if I sync a list into SFDC I will create a new lead thereby creating a duplicate?  Is that correct?  How do I get around that?
      3) In general, I just seem to be doing the imports wrong--missing details like lead source.  Is there one preferred resource on the topic?  I have looked through help and am just not locating how to figure out what I'm doing wrong.

      Thank you!!