3 Replies Latest reply on Jun 20, 2014 11:42 PM by Matt Stone

    Converted leads in SFDC with owners no longer at company

    Matt Stone
      I've run into a problem where I'm using the lead owner variable to populate sender name, send email, signature, etc. The problem is, some of these lead owners are no longer with the company.

      It's my understanding that once a lead is converted in SFDC, their lead data is essentially locked down and can't be modified--so I can't change the owners. Has anyone run into this situation and/or found a solution?