This content has been marked as final. Show 2 replies
Do you have a flow in the Default WS that is routing leads by Country?
A lead can only be in one partition at a time. A workspace can have access to multiple partitions.
Your campaign is in the UK workspace, which I imagine only has access to the UK Partition. The Lead in question already exists in the danish workspace (or as Josh asked you may have a routing campaign in the default workspace) therefore it cannot be affected by the campaign flows in the UK workspace.
I'm assuming that you don't want to move the Danish lead into the UK partition so I think the way around it in this case would be to run the campaign from the global/default workspace that has access to all partitions.
It is a downside to workspaces but this is how workspaces and partitions work and if in this case the Danish lead were to receive the registration email from the UK partition it would kind of default the whole concept.