AnsweredAssumed Answered

Inactivity Filter for ALL Emails

Question asked by Brett Carpenter on Jan 14, 2020
Latest reply on Jan 16, 2020 by Tara D'Acci

Hey crew! 

 

I'm trying to create an inactivity program to weed out our least engaged database members. The problem I'm running into is in the "Not Opened Email" filter. There's no option for All, just Any. This is how I've got it set up:

 

The way I interpret this is if someone's inactivity was split in half (10 unopened in the first 3 months, then opened one, then 10 unopened in the next 3 months) then they'd still be counted in this list as the 20 is just a minimum number. 

 

Is there a better way to do this? 

 

Thanks a ton! 

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