AnsweredAssumed Answered

Custom Object link is not working for new records

Question asked by Julia Brukhman on Jan 14, 2020
Latest reply on Jan 22, 2020 by Tony Mayse

Hi.

I've created custom object in Marketo, added a link field and it worked for my existing records.  However, when a new record is created (via form integration or upload), linked field is populated, but custom object data is not showing up.

 

For visualization: I am using "Building" as a custom object which represents a school in our case.  Building ID is a linked field.  In a custom object tab I see data for some records, but not for others.  (Checked Building ID validity, it's fine).  Looks like on create connection is not happening. 

 

What step in setting up custom object am I missing?

 

Thank you for your help!

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