AnsweredAssumed Answered

Marketing Suspended but can't seem to find why

Question asked by Jean-Pascal Mercier on Nov 19, 2019
Latest reply on Nov 20, 2019 by Jean-Pascal Mercier

Hey guys,

 

We have some campaigns (like soft bounces or send to sales) that suspends temporarily some leads.

 

But I've found a big chunk of leads (2000+) that have Marketing Suspended but I can't find a campaign that ran and changed that. I also don't see this in their Activity Log as a Changed Data Value.

 

From what I see, that would've happened somewhere in June or July but can't find anything in Audit trail.

 

Do you guys have any clue how that field could have changed without a trace?

Outcomes