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Email Performance Reports not matching up?

Question asked by Mark McGriff on Nov 18, 2019

Hello all, 

 

Just diving into email reporting metrics

 

Question regarding the Email Performance Report

 

When I run an email performance report of my whole universe for FY18 here are the metrics I receive

 

 

But when I run the same dates on the Email Insights report I get completely different Numbers. Especially on the total Send (2.01m to 4.12m)

 

Any ideas why this is happening?

 

 

Any insights would be great!

 

Thanks, Mark

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