AnsweredAssumed Answered

Emojis in subject – sometimes works, sometimes not.

Question asked by Eric Eggebrecht on Nov 14, 2019
Latest reply on Nov 14, 2019 by Sanford Whiteman


I am having trouble using emojicons (Q-encoded) in my subject lines. 


When I use this subject line "Schauen Sie sich unser Produktvideo an " it works. No matter emoji I use.  The code in the back-end is still "Schauen Sie sich unser Produktvideo an =?utf-8?Q?=F0=9F=91=8B?=" . 


If I use this subject "Schön, Sie kennenzulernen, Eric Eggebrecht =?utf-8?Q?=F0=9F=8E=A5?=" it doesn't work. No matter what Emoji-code I use. 


In the first case it shows the emoji, in the 2nd it doesn't. I tried it several email assistants – doesn't matter. It's always the same. 


Has anybody an idea why this may happen?


Many thanks