I'm pretty new to Marketo and am looking to pick your brain about an issue I've recently come across. My team sends quite a few plain text emails out to our contacts that often get emailed responses back, sometimes expressing that they have no interest in our product. Right now, we're manually removing these individuals from the campaigns they're in through a master exclusion list. (Smart list: email address is: email@example.com)
It works well enough for now as the amount of these types of responses is reasonable. However, I'm looking to see if you had a better way of creating this type of exclusion list?
Any suggestions would be greatly appreciated!