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Moving Contacts Back to Leads in Salesforce Creating Duplicates in Marketo

Question asked by Leah Hurt on Oct 18, 2019
Latest reply on Oct 28, 2019 by Sally Duda

We are trying to move several thousand contacts in our Salesforce instance and reupload them back as leads while retaining their historical info. In doing this, it creates a duplicate record in Marketo only (the contact is deleted from Salesforce after the data is uploaded as a lead), and it seems we're having to merge the two records in Marketo in order to retain Marketo data for the lead. 

 

The only options we can think of is to manually merge duplicates in Marketo one-by-one, or pay extra for a service to do it, which or neither great options. Has anyone had this problem before and is there another way around it?

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