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Email batch program- How to see detailed information on the Dashboard?

Question asked by Adrian Cardelle on Oct 16, 2019
Latest reply on Oct 18, 2019 by Adrian Cardelle

Hi everyone! I had a question about the performance dashboard on an email batch program. I see the summary where it shows engagement, opens, click to open etc. How can I see DETAILS on these items? For example, when sending an email through a smart campaign, one can always click on "Results" where it will then show "activity type" of "open email", "email delivered", "email bounced", etc.

 

I would like to know if this same thing is possible or can be achieved when using an email batch program to send emails. So far, the most I can do is hover over the summary and it shows me a small breakdown.

 

When I want a detailed breakdown of the actual email addresses like this.

 

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