AnsweredAssumed Answered

Links in Email Script Token not tracking

Question asked by Irina Manolova on Oct 7, 2019
Latest reply on Oct 10, 2019 by Sanford Whiteman

Hello, 

 

Before writing this question I have read many discussions and posts around this topic such as:

How to Track Tokenized Links in Email Assets 

URLs in Email Script Token not tracking 

Marketo tracking links breaking when velocity script tokens used   

 

But I failed to find the solution so here is the case.

 

There is the email which contains a banner. Both the banner image and the banner link are Velocity tokens.

 

 

Of course, we want to track the Link URL. But as the link is part of Velocity token, Marketo doesn't track it.

 

That was the original Email Script Token:

 

 

What I have tried:

 

1. Add https:// to the Link URL field (https://{{my.bottom banner link}}) and at the same time remove https:// from the Velocity token. 

Failed. The links don't work at all.

The screenshot from the logs:

 

2. Add a new Variable to the token 

 

In this case, the link works but Marketo still doesn't track it.

 

So the question is how to manage the link tracking if the link is a part of velocity script and this velocity script is used not in the text but as a banner link?

 

Thank you in advance.

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