4 Replies Latest reply on Jun 17, 2014 4:50 PM by Nathan Allison

    Soft Bounce Fail?

      On a recent lead, the auto-responder email was labeled as a Soft Bounce. However, my sales team was able to communicate directly with the person via email. Why would Marketo soft bounce when the email works? And it doesnt look like it ever tries again. Isnt a softbounce supposed to make more than 1 attempt?