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Soft Bounce Fail?

Question asked by 7bd945c890da454f04c45e613130f586b2ee3fcf on Jun 12, 2014
Latest reply on Jun 17, 2014 by Nathan Allison
On a recent lead, the auto-responder email was labeled as a Soft Bounce. However, my sales team was able to communicate directly with the person via email. Why would Marketo soft bounce when the email works? And it doesnt look like it ever tries again. Isnt a softbounce supposed to make more than 1 attempt?

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