AnsweredAssumed Answered

Stop Sync to Marketo

Question asked by Stephanie O'Reilly on Sep 19, 2019
Latest reply on Sep 20, 2019 by Courtney Grimes

When a sales rep rejects a lead, this causes the "Stop Sync to Marketo" field to switch to TRUE. However, this causes problems: Marketo is not receiving the updated lead status information from salesforce, and marketing then continues to send email to leads who should not receive email any longer. Any ideas on how to solve this? Thanks!