Tyjen Conley

Marketo emails don't render properly in MS Outlook app for iOS

Discussion created by Tyjen Conley on Aug 23, 2019
Latest reply on Nov 20, 2019 by Scott McKeighen

Hi community,

 

Marketo Design "customized" some email templates for our organization as part of our Launch Pack, but these templates fail to render properly in the MS Outlook app. After opening cases with Support, they've told us that they don't handle HTML coding and that we should purchase their deliverability powerpack?! I've tinkered around in the HTML, but that results in breaking the modules we're trying to keep streamlined for user-friendliness.

 

We're a small nonprofit and sinking extra costs into an already really expensive program is untenable. Any advice?outlook rendering mobile view

 

Thanks,

TC

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