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Merging dupes & subscriptions

Question asked by Olya Zenchenko on Aug 19, 2019
Latest reply on Aug 19, 2019 by Sanford Whiteman

Hi Marketo community,

 

I'm after some best practice advice please…. 

I have noticed whilst merging duplicate records, people have previously been subscribed to our newsletters on their old account (email address), however on the duplicate account (new workplace) they are not subscribed.

Given the person was receiving our content previously, in merging is it ok for me to add the subscriptions back on to their correct record?

 

Thanks!

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