Have set up an Email campaign in Marketo with the following flow:
- Email is being sent to target person (recipient)
- Recipient clicks on link in email (https://www.longview.com/awards-recognition/?mkt_tok=eyJpIjoiTkdNeU5qWTFNamxpTXpjMiIsInQiOiJEVWRiTllmTUVpbnZHNit4ZFRIc2V…
- Contact / lead Owner receives a “clicked on link” email alert which is scheduled in Marketo
- SFDC Campaign status is being switched from sent to responded
I have tested the campaign by sending me a test email, clicked the link but the flow did not start as planned. I have tried with others in the company and it did not work either.
The campaign is copied from another program (where it initially worked well) and I have updated all the relevant campaign links so that the flow is in line with the new campaign.
Any idea what could be wrong?
Thanks and cheers,
Here’s the Marketo Campaign: https://app-sj03.marketo.com/#EBP1795A1