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Invalid Email Address Issue

Question asked by Kyle Lampis on Aug 5, 2019
Latest reply on Aug 5, 2019 by Sanford Whiteman

I have a contact with an email address that Marketo claims is invalid, yet when I reached out to the user, they claim that this address is in fact valid and operational.

 

This is the error message I receive for 'Email Invalid': 

 

554 delivery error: dd This user doesn't have a rocketmail.com account (REDACTED@rocketmail.com) [0] - mta4372.mail.bf1.yahoo.com

 

Can anyone assist me in solving this?

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