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Importing a list to update database records

Question asked by Ashley Fawcett on Jul 31, 2019
Latest reply on Aug 2, 2019 by Ashley Fawcett

My company does customer surveys pretty frequently and we just switched over to Marketo so this is a bit new. We assign each of our customers their own unique survey link so we can get more information comparing their responses to their account. When I upload a list with their individual survey link it creates a new lead in the database. Is it possible to do a list upload to update the existing record? Or will the new record just have to be deleted once it is sent? 

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