AnsweredAssumed Answered

0 engagement score

Question asked by Gary Marsh on Jul 27, 2019

I have a nurture campaign that has been running for 3 months. I had a cast go out a few days ago, but I am getting engagement scores of 0 for 2 emails that have always been in the program. I can see that there are no hard bounces, or unsubscribes. The open and click rates appear to be normal. Any idea why I am showing 0 as an engagement score for these?