AnsweredAssumed Answered

Correct way to mark someone inactive through the API?

Question asked by Mike Sprague on Jul 16, 2019
Latest reply on Jul 16, 2019 by Sanford Whiteman

We are maintaining our lead database by syncing data between our data warehouse and Marketo using the API. What is the correct way to mark a lead as inactive and stop any emails from going to them. I don't want to delete the lead because it has history on it that we need for historical reporting.


For example, a person is deceased. I don't want email to go to them. Do I just set Person Record Status (personRecordStatus) to "inactive"?