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Trouble syncing leads to individual owners

Question asked by 017798450ddfc22bb7980bf09c074820188a6f73 on Oct 6, 2014
Latest reply on Oct 29, 2014 by 017798450ddfc22bb7980bf09c074820188a6f73
I have synced leads to SFDC queues without issue. Now we have logic built to route leads to individual lead owners. Upon conducting initial tests I get a "Failed: SFDC user with name '_____' not found" message in the results tab. I am trying to troubleshoot possible causes and haven't come up with anything yet. I am hoping someone might be able to point out what I am missing. 

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