AnsweredAssumed Answered

Map lead owner to another field

Question asked by Jeff Smith on Jun 25, 2019
Latest reply on Jun 27, 2019 by Jeff Smith

We'd like to map the owner upon assignment to a custom field. For example, when a new lead is created, the routing rules are requested, and Sally Jones is assigned the owner of the new record, we'd like Sally Jones to be the value populated on another field called "Marketo Owner" so that it lives in two places. Is this possible?


I have a ticket opened with support, but I'm being asked for the field names of current mapping. Is the change owner activity an actual lead/contact field if it's not a change data value activity?