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Split behavioral scoring for different products

Question asked by Franky Ruysschaert on Jun 25, 2019
Latest reply on Jun 25, 2019 by Jay Jiang

I want to setup behavioral scoring, but different scoring fields for different products.
So I would have as score fields

  • scoring_behavioral_product1
  • scoring_behavioral_product2

One of the elements influencing the score is 'clicked link in email' with the restriction of not being the unsubscribe link or the link to the preference center.  I am tagging my email programs with a custom tag product, values are product1 and product2.

 

Question : is there a way to use the "product' tag as a filter in my smart list?

e.g. I have a 'clicks link in email for product1' campaign that should only run for the clicks in the mails with product tag product1.

Or is there another solution for this?

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